{"id":2168,"date":"2024-01-25T15:44:24","date_gmt":"2024-01-25T14:44:24","guid":{"rendered":"https:\/\/waitaly.net\/faq\/"},"modified":"2025-03-14T09:59:18","modified_gmt":"2025-03-14T08:59:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/staging.waitaly.net\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section el_class=&#8221;section-wai-extra&#8221;][vc_row el_class=&#8221;banner-wai banner-wai-clip&#8221;][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;container&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h1><strong>FAQ<\/strong><\/h1>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;txt-bianco&#8221;]<\/p>\n<h2>Are you a foreigner and need information<br \/>\nuseful for living in Italy?<\/h2>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;custom-title-strong-em-mark txt-bianco&#8221;]<\/p>\n<p>Here you will find the <strong><em>frequently asked questions<\/em><\/strong>.<\/p>\n<p>[\/vc_column_text][vc_btn 0=&#8221;link=&#8220;url:https:\/\/staging.waitaly.net\/accedi\/&#8221; title=&#8221;Restricted area&#8221; el_class=&#8221;btn-green-lime-wai&#8221; link=&#8221;url:https%3A%2F%2Fwww.waitaly.net%2Fen%2Fsign-in%2F|&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2052&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8221;section-faq-main-content&#8221;][vc_row el_class=&#8221;faq-row&#8221;][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;4\/12&#8243;][vc_column_text]<\/p>\n<h2>Information<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;6\/12&#8243;][vc_tta_accordion section_title_tag=&#8221;p&#8221; active_section=&#8221;&#8221;][vc_tta_section title=&#8221;What documentation do I need to apply for an entry visa?&#8221; tab_id=&#8221;1706195077748-fa76df5b-e941&#8243;][vc_column_text]The Legislation stipulates that for entry into Italy for short stay (up to 90 days) or long stay (more than 90 days), the foreigner must compulsorily present:<\/p>\n<ul>\n<li>Documentation attesting the purpose of the trip;<\/li>\n<li>round-trip ticket;<\/li>\n<li>Means of livelihood for the period of the stay;<\/li>\n<li>Documentation indicating the accommodation.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>For some types of visas, it is also necessary to take out an insurance policy to cover medical expenses.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Who should apply for civil registration?&#8221; tab_id=&#8221;1706195077755-621c4e63-fbc5&#8243;][vc_column_text]All non-EU foreign citizens with a regular residence permit who have their usual residence in Italy are obliged to apply for civil registration for themselves and any family members. The EU citizen, three months after entry, is required to register to the registry office of the municipality where he or she has his or her habitual residence. By doing that, he or she can obtain the issuance of the &#8220;attestato di soggiorno&#8221;.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is NHS registration mandatory?&#8221; tab_id=&#8221;1706195218298-31cfb212-7fbe&#8221;][vc_column_text]Registration with the National Health Service is mandatory for all non-EU foreign nationals:<\/p>\n<ul>\n<li>legal residents who have ongoing regular employment or self-employment activities or are registered on the employment lists;<\/li>\n<li>Regularly residing or who have applied for renewal of residence permit for: employment or self-employment, family reasons political asylum, humanitarian asylum, request for asylum, waiting for adoption, fostering, acquisition of citizenship;<\/li>\n<li>awaiting the first issuance of a residence permit for salaried employment or family reasons.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>In order to benefit from the services provided by the N.H.S., it is necessary to present the health card, which is the document that proves enrollment.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;When should I apply for a residence permit?&#8221; tab_id=&#8221;1706195289682-f0ba0d16-3a31&#8243;][vc_column_text]A foreigner staying in Italy for more than three months must apply for a residence permit within 8 days of his her entrance in Italy. Those who are already in Italy and have an expiring residence permit must apply for renewal at least 60 days before expiration.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How can I get a tax code?&#8221; tab_id=&#8221;1706195322013-eb411d33-bd8c&#8221;][vc_column_text]A foreign national who holds a long-term residence permit or a residence permit with a duration of not less than one year issued for employment, self-employment, asylum, study, religious reasons, family reasons , may apply to be joined in Italy by:<\/p>\n<ul>\n<li>adult spouse;<\/li>\n<li>minor children provided that the other parent has given consent;<\/li>\n<li>Dependent adult children, if they are not independent;<\/li>\n<li>parents over the age of 65 who are dependents, if the other children in the country of origin are unable to support them for serious documented health reasons.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Who can apply for family reunification?&#8221; tab_id=&#8221;1706195372791-ec500e10-94fb&#8221;][vc_column_text]A foreign national who holds a long-term residence permit or a residence permit with a duration of not less than one year issued for employment, self-employment, asylum, study, religious reasons, family reasons , may apply to be joined in Italy by:<\/p>\n<ul>\n<li>adult spouse;<\/li>\n<li>minor children provided that the other parent has given consent;<\/li>\n<li>Dependent adult children, if they are not independent;<\/li>\n<li>parents over the age of 65 who are dependents, if the other children in the country of origin are unable to support them for serious documented health reasons.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Where should i go to request the Italian ID?&#8221; tab_id=&#8221;1706195432697-0618dbf9-f355&#8243;][vc_column_text css=&#8221;&#8221;]A foreign citizen can obtain an Italian identity card if he or she is resident in Italy with a valid residence permit (for non-EU) or as an EU citizen. He or she must present his or her passport, certificate of residence and residence permit (if required) to the registry office of his or her municipality of residence, along with recent photos and fingerprints. The document is issued in a few days.  <!-- notionvc: e69dd087-94d5-47da-b2f1-a3754df27d5b -->[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is it possible to convert a tourist visa into a work permit?&#8221; tab_id=&#8221;1706195442464-1f03b868-de10&#8243;][vc_column_text css=&#8221;&#8221;]It is not possible to convert a tourist visa into a work permit in Italy. It is necessary to: <\/p>\n<ul>\n<li>Getting a job offer from an Italian employer<\/li>\n<li>Receiving clearance for work<\/li>\n<li>Returning to one&#8217;s home country<\/li>\n<li>Applying for a work visa at the Italian consulate<\/li>\n<li>Returning to Italy with new visa to obtain residence permit<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;faq-row&#8221;][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;4\/12&#8243;][vc_column_text]<\/p>\n<h2>Package<br \/>\nWelcome<\/p>\n<p> foreign nationals<br \/>\nExtra EU<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;6\/12&#8243;][vc_tta_accordion section_title_tag=&#8221;p&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;For what reasons can we release the Welcome Combos?&#8221; tab_id=&#8221;1706195461409-ae43258b-d6f6&#8243;][vc_column_text]The Welcome Association Italy Package can be issued for the following reasons: Study, Family reunion, Religious reasons, Scientific research, Waiting for employment, Accompanying medical treatment, Tourism, Sports competitions.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What package must be signed for residence permits?&#8221; tab_id=&#8221;1706195461421-dc1baa73-bf4b&#8221;][vc_column_text]The &#8220;Non-EU citizen applying for residence permit over 90 days&#8221; package must be selected for the Permesso di soggiorno application, which must be applied for within 8 days of entering Italy.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What does the Welcome package for residence permit application include?&#8221; tab_id=&#8221;1706195461430-53f953d7-0d09&#8243;][vc_column_text]The package includes the membership fee, health insurance policy from Generali, health care policy from Europ Assistance and various agreements with our partners[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the policy limit? Am I covered only on Italian territory? &#8221; tab_id=&#8221;1706195461440-3b453460-5e18&#8243;][vc_column_text]In Italy, the ceiling is unlimited and covers emergencies due to accident, sudden illness and possible hospitalization with the always mandatory passage from the emergency room. In addition, the policy also covers in the Schengen Area, with a ceiling of \u20ac30,000. You can also use it in the case of Erasmus, in a Schengen Treaty country, as long as you have a valid residence permit in Italy.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Which countries are members of the Schengen Treaty?&#8221; tab_id=&#8221;1706195461451-9f779555-a1f4&#8243;][vc_column_text]The countries included in the Schengen Area are as follows: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are the payment methods for the Welcome Package?&#8221; tab_id=&#8221;1706195461461-8cf7aa1e-9a14&#8243;][vc_column_text]The Welcome packages fee can be paid by credit card, Paypal or a bank transfer. When paying by Card or Paypal, the insurance certificate is automatically uploaded to your personal area on the site in about 20 to 30 minutes. In case of bank transfer payment, we have to wait for the technical time of crediting, which is around 2 to 3 working days. As a reminder, it is no longer possible to make payment by postal bulletin.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What package must be signed for a tourist visa?&#8221; tab_id=&#8221;1706195461472-5a96f4d6-208a&#8221;][vc_column_text]The &#8220;Non-EU citizen applying for entry visa up to 90 days&#8221; package must be signed. The maximum age to qualify for the policy is 75.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are the coverages and guarantees of the tourist visa package?&#8221; tab_id=&#8221;1706195461478-d3f6e0ca-c12d&#8221;][vc_column_text]The coverages are the same as for the package related to the Residence Permit application.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;faq-row&#8221;][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;4\/12&#8243;][vc_column_text]<\/p>\n<h2>Package<br \/>\nWelcome<\/p>\n<p> foreign EU citizens<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;6\/12&#8243;][vc_tta_accordion section_title_tag=&#8221;p&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;I am a citizen of the European Union and the municipality asked me for a policy: is your policy valid?&#8221; tab_id=&#8221;1706197390538-a853271d-bf71&#8243;][vc_column_text]The policy complies with Legislative Decree 30\/2007 and is accepted by municipalities to issue civil registration.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What package should I sign up for in order to obtain residency in Italy?&#8221; tab_id=&#8221;1706197390548-fe4e77dd-e19d&#8221;][vc_column_text]The Package you need to select is the &#8220;EU Citizen applying for civil registration.&#8221;[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are there any age limits to take out the insurance package for EU citizens?&#8221; tab_id=&#8221;1706197390561-bcee03db-ceb7&#8243;][vc_column_text]The Package you need to select is the &#8220;EU Citizen applying for civil registration.&#8221;[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;In which countries is the policy valid?&#8221; tab_id=&#8221;1706197390573-78c7c959-867e&#8221;][vc_column_text]The policy for European citizens is valid only on the territory of Italy.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What duration should the policy have, what is the maximum amount?&#8221; tab_id=&#8221;1706197390584-cbaa8364-3184&#8243;][vc_column_text]The municipality, in order to grant enrollment, requires annual coverage. The coverage is \u20ac75,000.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I take out a single policy for my whole family?&#8221; tab_id=&#8221;1706197390596-061ed2ee-081c&#8221;][vc_column_text]No, membership in the insurance package is per individual person, so a policy must be taken out for each family member.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What medical expenses does insurance reimburse?&#8221; tab_id=&#8221;1706197390606-4a5046a5-5d29&#8243;][vc_column_text]Emergency medical expenses in Emergency Room and hospitalization, also following Emergency Room, in all public Hospitals are reimbursed.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What documents should I submit to the authorities?&#8221; tab_id=&#8221;1706197390618-2df49ab9-8ef7&#8243;][vc_column_text]For Residence Permit you must submit the insurance certificate<br \/>\nFor Residence you must submit the insurance certificate and information set[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;faq-row&#8221;][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;4\/12&#8243;][vc_column_text]<\/p>\n<h2>What to do<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;6\/12&#8243;][vc_tta_accordion section_title_tag=&#8221;p&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;I made a mistake in selecting the correct package. What can I do? &#8221; tab_id=&#8221;1706197584601-9648cd93-1a7e&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>If you entered the wrong data, send us a message from the <a href=\"https:\/\/staging.waitaly.net\/en\/contacts\/\">contact page<\/a><\/li>\n<li>Have you made the payment yet? If not, send us a message from the <a href=\"https:\/\/staging.waitaly.net\/en\/contacts\/\">contact page<\/a>; if so, re-register with the correct data using another telematics address and make the payment: immediately after<\/li>\n<li>send us a message from the <a href=\"https:\/\/staging.waitaly.net\/en\/contacts\/\">contact page<\/a> to request a refund of the first deposit made.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What can I do if my visa or residence permit is denied?&#8221; tab_id=&#8221;1706197584617-413e7824-a699&#8243;][vc_column_text css=&#8221;&#8221;]Send us a message from the <a href=\"https:\/\/staging.waitaly.net\/en\/contacts\/\">contact<\/a> page to request the insurance fee reimbursement, attaching the official denial issued by the Embassy or Police Headquarters. Please note that the insurance fee cannot be refunded in any way without the official document of denial, as per Art. 2 of the policy conditions.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;The underwritten policy I no longer need. What can I do? &#8221; tab_id=&#8221;1706197584631-2150ac5a-be89&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>If you have not made payment Send us a message from the <a href=\"https:\/\/staging.waitaly.net\/en\/contacts\/\">contact<\/a> page<\/li>\n<li>if, on the other hand, you have already made the payment, please note that a refund is possible only in case of double registration on the website or denial of the Entry Visa or Residence Permit.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;During registration, I found the following field: &quot;assumed date of residence permit application&quot;. What does this mean? &#8221; tab_id=&#8221;1706197584645-a5786bc9-613d&#8221;][vc_column_text]<\/p>\n<ul>\n<li>If you have already sent the postal kit to Questura, you must indicate the date of payment of the Welcome package<\/li>\n<li>If you have not yet shipped the kit, you must indicate the date of when you will ship<\/li>\n<li>If you are renewing a Permit that has already expired, you must indicate the date you paid for the Welcome package<\/li>\n<li>If you are renewing a Permit that has not yet expired, you must indicate the expiration date of the current Permit.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;I mistakenly entered the policy effective date: how can I change it?&#8221; tab_id=&#8221;1706197584660-5d2069f8-d84e&#8221;][vc_column_text css=&#8221;&#8221;]In this case send us a message from the <a href=\"https:\/\/staging.waitaly.net\/en\/contacts\/\">contact<\/a> page[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;I have not received the OTP code needed to continue registration: what can I do?&#8221; tab_id=&#8221;1706197584677-1aa00adc-d3d0&#8243;][vc_column_text]In case you did not receive the OTP code you need to re-register using another e-mail address. In fact, the System does not recognize older domains that are no longer in use (Ex. Hotmail).[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;The embassy also required a surety bond: what is it and how can I get it?&#8221; tab_id=&#8221;1706197584691-09da750c-0c73&#8243;][vc_column_text css=&#8221;&#8221;]The surety bond is a guarantee document that the foreigner must present to the Italian Consulate or Embassy in the country of origin when applying for a visa, in order to prove that he or she can provide for his or her own economic livelihood during his or her stay in Italy and the Schengen area.<br \/>\nFor more information on the procedure to sign a surety bond, Send us a message from the <a href=\"https:\/\/staging.waitaly.net\/en\/contacts\/\">contact<\/a> page.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;I have already secured insurance with you last year: how can I renew my package?&#8221; tab_id=&#8221;1706197584707-412dcc94-d9c8&#8243;][vc_column_text]Enter your private area: in the &#8220;My Packages&#8221; section, you will find the &#8220;Renew&#8221; button.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;row-faq-element-decoration-01&#8243;][vc_column][vc_single_image image=&#8221;2094&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;row-faq-element-decoration-02&#8243;][vc_column][vc_single_image image=&#8221;2096&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;row-faq-element-decoration-03&#8243;][vc_column][vc_single_image image=&#8221;2098&#8243; img_size=&#8221;full&#8221; alignment=&#8221;right&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;row-faq-element-decoration-04&#8243;][vc_column][vc_single_image image=&#8221;2100&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section el_class=&#8221;section-wai-extra&#8221;][vc_row el_class=&#8221;banner-wai banner-wai-clip&#8221;][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;container&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text] FAQ [\/vc_column_text][vc_column_text el_class=&#8221;txt-bianco&#8221;] Are you a foreigner and need information useful for living in Italy? [\/vc_column_text][vc_column_text el_class=&#8221;custom-title-strong-em-mark txt-bianco&#8221;] Here you will find the frequently asked questions. [\/vc_column_text][vc_btn 0=&#8221;link=&#8220;url:https:\/\/staging.waitaly.net\/accedi\/&#8221; title=&#8221;Restricted area&#8221; el_class=&#8221;btn-green-lime-wai&#8221; link=&#8221;url:https%3A%2F%2Fwww.waitaly.net%2Fen%2Fsign-in%2F|&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2052&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8221;section-faq-main-content&#8221;][vc_row el_class=&#8221;faq-row&#8221;][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;4\/12&#8243;][vc_column_text] Information [\/vc_column_text][\/vc_column][vc_column width=&#8221;6\/12&#8243;][vc_tta_accordion section_title_tag=&#8221;p&#8221; active_section=&#8221;&#8221;][vc_tta_section title=&#8221;What documentation do I need to apply for an entry visa?&#8221; tab_id=&#8221;1706195077748-fa76df5b-e941&#8243;][vc_column_text]The Legislation stipulates that for entry into Italy for short stay (up&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":86,"comment_status":"closed","ping_status":"closed","template":"full-width-page-faq.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categoria-pagina":[],"class_list":["post-2168","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - WAI Association Italy<\/title>\n<meta name=\"description\" content=\"FAQ Are you a foreigner and need information useful for living in Italy? 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